Information and signage are not always clear or easy to find.
The visitors in these places are usually in a hurry and often have difficulties finding their way around or finding where they can ask for information.
Virtual assistants in the shape of self service kiosks (large touch screens or robots) located in strategic points in the building.
A voice and touch-screen interface to reduce time navigating and a large screen to display information clearly and enticingly.
Improved visitor satisfaction since finding information on shops and services becomes simpler, faster and more fun.
Better valorization of the outlets, services and the precinct itself through an innovative user-friendly visitors' service.